Privacy Policy

Effective Date: 20-01-2025

1. Information We Collect

1.1 Personal Information

We may collect personal data that you provide directly, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Account credentials

1.2 Automatically Collected Information

When you use our Services, we may automatically collect:

• IP address
• Device information (e.g., browser type, operating system)
• Usage data (e.g., time spent on pages, navigation patterns)
• Cookies and similar technologies

1.3 Third-Party Data

We may receive information from third parties, including partner companies or social media platforms, when you interact with their services in connection with ours.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services
• Process payments and manage subscriptions
• Communicate with you about updates, promotions, or support
• Personalize your experience
• Ensure the security and functionality of our Services
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Partner Companies: To provide integrated or enhanced services (e.g., AuditLog, B Social Hub, ReWardy By OmniEx).
• Service Providers: Third parties who assist with operations such as payment processing, hosting, or analytics.
• Legal Authorities: When required to comply with legal obligations or enforce our terms.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

4.1 Cookies

We use cookies to enhance your experience, track usage, and customize content. You can control cookie preferences through your browser settings.

4.2 Analytics

We use third-party tools (e.g., Google Analytics) to monitor usage and performance. These tools may collect information about your interaction with our Services.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to your personal data.
• Deletion: Request the deletion of your personal data.
• Restriction: Request restrictions on how we process your data.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain types of data processing.

To exercise these rights, contact us at support@omniex.uk.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. International Data Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in the UK or other countries. By using our Services, you consent to such transfers.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our Services after such changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Support Centre: www.help.omniex.uk
• Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
• Registered in England & Wales: Company Number 16194018

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.