Safety & Security Policy

Effective Date: 20-01-2025

1. Built-In Security Features

1.1 Two-Factor Authentication (2FA)

For your added security, all OmniEx LTD software solutions include Two-Factor Authentication (2FA) as a standard feature. This ensures an additional layer of protection for your account.

1.2 Secure Communication

All data transmitted between you and our systems is encrypted using industry-standard protocols to safeguard sensitive information.

2. Identity Verification Requirements

Some of our software solutions require identity verification as part of the registration or usage process. This may include:

• Providing government-issued identification.
• Verifying your email address or phone number.
• Completing additional security checks during critical actions (e.g., account recovery or high-value transactions).

These measures are in place to ensure that only authorized individuals can access and use our Services.

3. Interacting with Our Staff

When contacting our support team, you will be required to provide security information or equivalent verification. This ensures that we can:

• Confirm your identity.
• Prevent unauthorized access to your account.
• Offer personalized and secure assistance.

Security questions, verification codes, or other approved methods may be used for this purpose.

4. Your Responsibilities

To maintain the safety and security of your account, you are responsible for:

• Safeguarding Your Credentials: Ensure that your login details, passwords, and verification codes are kept confidential. Do not share them with anyone.
• Using 2FA: Always enable and use 2FA for all OmniEx LTD software. This adds an essential layer of protection to your account.
• Reporting Suspicious Activity: Notify us immediately if you notice unauthorized activity on your account or suspect that your credentials have been compromised.

5. Our Commitment

5.1 Continuous Monitoring

We actively monitor our systems for threats and vulnerabilities to prevent security breaches and unauthorized access.

5.2 Regular Updates

Our software and systems are routinely updated to address new security risks and maintain high standards of protection.

5.3 Data Protection

We adhere to strict data protection policies, ensuring that your personal and sensitive information is handled securely and in compliance with applicable laws.

6. Incident Response

In the event of a security incident, OmniEx LTD will:

• Notify affected users promptly.
• Provide clear guidance on steps to secure your account.
• Conduct a thorough investigation to resolve the issue and prevent future occurrences.

7. Changes to This Policy

We may update this Safety & Security Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our Services after such changes constitutes your acceptance of the revised Policy.

8. Contact Information

If you have any questions or concerns about this Safety & Security Policy, please contact us at:

• Support Centre: www.help.omniex.uk
• Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
• Registered in England & Wales: Company Number 16194018

By using our Services, you acknowledge that you have read, understood, and agree to follow this Safety & Security Policy.